To make the software development process work, Goddzen gets past cultural barriers and defines lines of communication here for you.
We understand that success of any project depends on the quality of communication between the client and their offshore development team and ensure that regular communication is established with the client. In addition, for projects with offshore delivery model, face to face communication between the client and the onshore team helps in building trust. The onshore team regularly communicates with the offshore team to seamlessly transfer the business requirements to the development team.
We use web meetings (gotomeeting, web-ex, net meeting), instant messaging, e-mails, regular phone calls, phone calls via VOIP and video conferencing to ensure smooth communication. At the same time we can use sharepoint server or your particular solution to document any communication related to the projects we undertake with you. In the normal course of our project life cycle, we update our clients on the ongoing project status on a weekly/ fortnightly or on an on-demand basis.
Our team can overlap time with your working hours, depending on their responsibilities; thereby ensuring that global time zone difference does not impact the project. Our facilities (development center and remote management center) can remain open 24/7 to ensure smooth functioning despite the time difference. We can use the time difference to our advantage by ensuring that the issues are resolved before you reach the office, the next day.
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